Understanding Our Return Policy
At Piedmont Green Dispensary, we prioritize customer satisfaction while recognizing the unique nature of our products. Due to the legal and health implications associated with cannabis-related items, we have established a clear return policy that outlines our limitations regarding refunds and exchanges.
Customers are encouraged to thoroughly review their purchases before finalizing transactions. If any issues arise with a product after purchase, we invite customers to reach out via email for assistance. Our team is committed to addressing concerns promptly, typically within 24 hours, to ensure a satisfactory resolution.
Local Pickup Only Policy
In response to recent increases in package theft, Piedmont Green Dispensary has transitioned to a local pickup only model for orders. This change aims to enhance the security of our customers' purchases and provide a more reliable service experience.
Customers can place their orders online and select a convenient pickup time. We appreciate your understanding and encourage you to contact us if you have any questions regarding this policy. Our team is here to assist you in navigating this new process smoothly.
Age Verification Requirements
To comply with legal regulations, Piedmont Green Dispensary enforces strict age verification protocols. Customers must present a valid ID at the time of pickup to confirm that they are of legal age to purchase cannabis products.
Failure to provide valid identification will result in the cancellation of the order without a refund. We take these measures seriously to promote responsible consumption and adhere to state laws, ensuring a safe shopping environment for all our customers.
Contact Us for Product Issues
If you encounter any issues with your product, we encourage you to contact us directly. Our dedicated customer service team is available to assist you with any concerns or questions you may have regarding your purchase.
By reaching out via email at piedmontgreenllc@gmail.com, you can expect a quick response to address your needs. We value your feedback and are committed to resolving any product-related issues to maintain your trust in our dispensary.
